Trace the online visit
What an online program involves
Read the offer as a path through care, from the first question to the next review.
Board guidance as of September 26, 2026.
Begin with a health review
A health review means the doctor or other health professional learns about your health and works out what care fits you.
State medical boards come together nationally through the Federation of State Medical Boards. It gives those boards advice on how care should work. It calls for equal care standards whether the visit is online or in person.
Its prescribing guidance says picking a treatment from a menu cannot replace an health review. Patients must also have a route for raising their own questions after the visit.
Find out what happens between decisions
When reviewing your health requires an in-person examination or a test, board guidance calls for the clinician to make arrangements or refer you onward.
Ask who orders a test, who reads the result, and how you hear back. Then ask how the medicine decision will be explained.
The Food and Drug Administration (FDA) notes one limit of buying compounded medicine online: you may not know its actual maker.
A medicine prepared for an order is called compounded. Ask for the pharmacy's name before deciding about a plan.
Look beyond the first delivery
For online weight-loss medicines, FDA lists having no licensed doctor available for later questions as a warning sign.
Ask how review visits work. Ask how to reach the person handling your care, and what happens if the online format is no longer enough. Put those answers beside the payment terms.
Check the person reviewing your healthSource notes for this page
The federation offers advice that state boards can use when making rules. Doctors must follow the rules set by the state.